FAQ | Answers To Your Frequently Asked Questions
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Answers to all of your Frequently Asked Questions. The most common problems that people encounter are all covered in this Frequently Asked Questions page. If you cannot find an answer to your frequently asked questions here, contact me through the contact page. Link is in the footer.
What equipment do I need in order to use the content on Simpledrummer®?
You don't need much. Ideally you have a drum kit and a place to practice sometimes. Most of the learning content on the site is in video format. You will need a device that is connected to the internet with a strong enough signal to stream video.
Many of the videos in each lesson are play-along practice videos. They are intended for you to practice along to. In order to do this, you will need a pair of headphones (preferred) or earbuds (not ideal) so that you can hear the drumming in the video while you play on your own drums, practice pad, steering wheel (only when parked) or couch cushion.
Do I need my own drum kit before I start learning how to play the drums?
No, you don’t. All you need is a pair of drumsticks. You could learn the first few lessons by playing with just your sticks on a chair and a few pillows.
There are other ways to access a drumkit without buying one. You can often rent drums from your local music shop for a temporary solution. You could also offer a donation to your local church or school in exchange for practice time on their drums during off hours.
What products and services does Simpledrummer® offer?
Soimpledrummer® is dedicated to providing effective online resources for learning drummers. We do that by providing pre-recorded drum lesson and practice play-along videos that can be accessed with a membership.
Our courses are streamlined lesson packs that be be purchased without a membership. All courses are included in most of our membership plans however. Click here to browse our courses.
Click here for more information about membership plans.
You can also book a 1-on-1 live online lesson via Zoom with Kevin Mendes, the creator of Simpledrummer. Click here to learn more about live 1-on-1 lessons.
Don't forget to check out my books and PDFs in the shop.
How much does a membership to Simpledrummer® cost?
That depends on which monthly plan you subscribe to. We offer three monthly plans to best suit your needs.
Click here for more information about membership plans and pricing.
** All of our membership plans are back by a 30-day money back guarantee. If you don't love it, simply cancel and receive a full refund.
Membership and Content
What do I get when I purchase a pass and become a member?
Unlimited access to ALL pre-recorded lesson videos and play-along videos on the site 24 hours a day. Most of the lessons include .PDF sheet music and may include other downloadable content such as .MP3s, which are all made available to you anytime. Your dashboard area will help you personalize your profile, track your progress in active lessons and archive all completed lessons.
What if I have no experience or I don't know what skill level I am?
You don’t need any drumming or musical experience to get started or become a member. If you are a complete newbie, then the place for you to start would be our Simple Basics category.
These lessons are specially designed for people who have never learned anything about drumming or music. For those with some drumming experience, you do not need to choose a skill level when you become a member. You get access to all skill levels (1-5) which covers a wide range of Beginner, Intermediate and Advanced content. Learn more about our skill level system.
Is there a contract or a fixed term when I become a member?
No, membership is on a month-to-month basis and you can cancel anytime to immediately stop future payments. There are however, passes that offer a discount for a fixed term of membership (ie. 6 month pass OR Annual Pass). You can still cancel at any time, but you will lose the corresponding discount if you cancel before the end of the specified term.
Can I view lessons on my Mac/Windows or tablets and mobile devices?
Yes. You can watch the lessons on any device as long as you have an internet connection. We recommend a minimum of 4Mb/s internet speed. Less will still work but videos may appear grainy on a larger screen. Test your internet speed here.
Fast tempo play-alongs are usually a tempo that is either relevant to a song OR a tempo that is a good achievement with whatever you’re learning. Think of these as little tests or challenges. You should have practiced the material enough to play it at the recommended fast tempos. If you have practiced something a lot and can’t quite get it fast enough, then leave it as a work in progress. Practice something else and come back to it again later. If the fast tempos are no problem, then the sky is the limit and if you can take it further, then go for it!
Can I download the lesson content and videos?
You can download any PDF sheet music and .mp3s associated with any given lesson. Presently, our videos are a stream-only service. You can watch anything you want, from any computer or mobile device as long as you are logged into your account.
Is simpledrummer.com available in my country?
Yes. simpledrummer.com is available worldwide and our members come from all over the world. All you need is a computer or mobile device and an internet connection.
I am a member. Why can't I access any lessons?
A) This is one of our most frequently asked questions. You must be logged in to access any lessons that aren’t designated as free. If you are a paid member, login before navigating to any lessons. If the lesson still does not grant you access, follow the steps below.
B) If you are logged in and cannot access the lessons, your browser could be displaying a cached version of the lesson page from when you weren’t logged in as a member. Please follow these steps:
- Make sure you are completely logged out at simpledrummer.com.
- Follow the steps outlined in article below that matches the browser you are using.
Chrome | Firefox | Safari
- Close your browser.
- Open your browser, go to simpledrummer.com and log in with your email / username and password.
- Navigate to the same lesson you couldn’t access before. If you still cannot access the lesson, please contact [email protected].
I can access a lesson but why can't I watch one or all of the videos?
In rare cases, there can be a conflict in the permission of a video and your member level. You may see an error message either in the video frame or at the top of the page.
- Logout and close your browser
- Open your browser and try logging in again. Navigate to the same lesson or page and try watching the same video again. If you still cannot watch it or receive an error message, please contact [email protected].
Billing and Payment
Can I pause my membership if I am going to be away from my drums?
Yes, unexpected things happen in life. You could be going on a trip for a few weeks or maybe you sprained your ankle and can’t play. Whatever the reason, you can pause your membership for up to three months so you don’t have to cancel your account and lose your progress. This means you will NOT be unable to access your account during your specified time away time.
To pause your membership you must contact us at [email protected] anytime before your next billing date. Your can pause your membership for a maximum of 3 months. We will send you email notifications and then automatically re-activate your account and billing.
Can I change my billing date?
You can only change the billing date with a regular-priced monthly pass. Long term plans and special offers are billed monthly from the purchase date and cannot be changed. Under special circumstances only, a long term plan may be adjusted by contacting us at [email protected].
How do I update my credit card payment details?
Got a new credit card? No problem. You can update your billing info by logging in, then go to your Dashboard > My Account > Update Billing.
Want to update it now? Click here.
Can I get a refund for any unused portion of my membership?
There are no refunds given for unused portions of the site or membership. This is why we offer the pause your membership feature. There will be no refunds to those who are not using their subscription but did not request a cancellation.
How do I cancel my membership?
You can pause your membership for up to 3 months by contacting us at [email protected]. (See above)
If you are certain that you want to cancel your membership, you can easily cancel it from your Dashboard area by clicking on the Account Details tab > Cancel Membership. You will receive confirmation that your membership is cancelled.
If you do not receive a confirmation email (and you’ve checked your junk mail folder) please contact us at [email protected]. Make sure you include the email address that you used to create your account. Your account will be closed immediately and you will lose access to all paid member areas of the site.
Do you have a question that you didn’t find on this page? If so, contact us here.
Frequently Asked Questions
Answers to all of your Frequently Asked Questions. Gotta love FAQ Frequently Asked Questions. If you read through this frequently asked questions page and did not find an answer to your frequently asked questions, please contact me. You can send me an email to get an answer to your frequently asked questions by clicking the contact link in the footer.
This frequently asked questions page is the first to place to go if you encounter a problem. Many times, the answer is already provided here on the faq questions and answers frequently asked questions page before you even contact me. But feel free to contact me if you don’t find an answer to your frequently asked questions here.
Frequently asked questions have simple answers. Click any frequently asked questions here and they will toggle down to reveal the answer. This is my frequently asked questions page. You will find all of the answers to your frequently asked questions here, on this frequently asked questions page.